Performance improvement
It is widely recognised that at least 80% of
change initiatives fail to deliver the expected return on investment.
Performance improvement projects are no different and often lie at the heart of
an organisation's plans to execute strategic and operational change.
At Corven we keep our clients’ performance
improvement projects in the successful 20% bracket by adopting a collaborative
approach. We involve relevant stakeholders in the decision-making process and
work with specialists to identify, quantify and realise revenue enhancement and
cost reduction opportunities, often in very short timeframes. Through the
rigorous and systematic analysis of present and desired levels of performance,
and the identification of root causes of under-performance, the most
appropriate approach or combination of approaches are identified and
applied.
Benefits of our approach
In order to deliver both effective solutions and sustainable improvement, Corven takes a systemic view of the causes of under-performance, ensuring that:
- Every aspect of the proposed solution, from the systems and processes (hard issues) to the people and culture (soft issues), is considered
- Efficiency and effectiveness of action taken, methods used, and results achieved are all tracked and evaluated to ensure measurable improvements
- Communication and engagement of all staff is continuous to maintain ownership and, with it, the success of the project in terms of bottom-line impact
- A partnership is created from listening closely to clients and colleagues, and trusting and respecting each other's knowledge and expertise
Familiar client dilemmas we address
- “How can we deliver significant savings within a tight deadline?”
- “How can we make ongoing improvements to the efficiency of operations?”
- "How can we improve our product quality and customer service?”
- “How can we remove the cynicism associated with ongoing initiatives?”
- “How can we significantly improve efficiency to create additional headspace for the individuals within the organisation?”
