Case study: Telecoms, media & technology
European mobile operator
Developing an operational strategy and aligning leadership
Challenge
- To create leadership alignment and drive efficiencies
Approach
- Identify the key strategic levers and develop a series of work streams
Results
- The improvement of quality of service by 30% in under two months
- The reduction of procurement costs by 25%
- The alignment of the leadership team on the European operation and turnaround of the performance of the worst operating company
“This event has shown behaviours that indicate change and we have had the most constructive conversations ever as a leadership team. As for results, we got more than we asked for.”
CEO
Read detailed case study 
Back
