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Research Report:
Major Change - Delivering on the original intents
"The most commonly quoted reasons for failure in change programmes are resistance and lack of commitment by employees."

Case study: Telecoms, media & technology

Global telecoms company
Defining and executing strategy through effective leadership

Challenge

To create an intervention for the Senior Leadership Team (SLT), focusing on developing a process that will allow for a combination of strategy clarification and team effectiveness work.

Approach

Diagnostic conversations with team, leads of support functions and selected stakeholders
Behavioural profiling assessment, report and feedback session for each team member to assist in accelerating personal and team effectiveness

Results

Increased alignment and shared ownership of strategic vision and supporting imperatives within leadership team
Increased understanding of personal and team behaviours that need to be increased/decreased to aid strategy execution and engagement of front line
Awareness of tools and techniques available to engage employees in complex, adaptive change scenarios

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